This is general information, not legal or financial advice. Last checked against the linked sources on 12 October 2026.
The first days
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Tell your siblings and close family
Agree who tells which relatives and friends, so nobody hears it from social media. Our guide to telling people has wording you can copy.
Find the will and who the executor is
It may also hold funeral wishes. Look among their papers, and ask their solicitor, bank or the public trustee in their state.
Know that power of attorney has ended
A power of attorney stops when the person dies. From now on, the executor manages their affairs. NSW Government
Choose a funeral director and plan the service
Our funeral planning checklist covers costs, quotes and the decisions to make.
Secure their home, car and pets
Lock up, collect valuables and spare keys, and arrange care for pets. Check the home and car stay insured while empty.
Take leave from work
Employees get two days of compassionate leave when a parent dies. It's unpaid for casuals. Fair Work Ombudsman
Their money and payments
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Tell Services Australia
If they got the Age Pension or another payment, tell Services Australia as soon as you can. They also handle Medicare. If you were their carer, you may get Carer Payment for up to 14 weeks. Services Australia
Contact their bank
Their bank may release money from their account to pay the funeral bill. Joint accounts work differently depending on the account, so ask the bank. Moneysmart
Contact their super fund
Super isn't automatically part of the estate. A binding nomination decides who gets it; otherwise the fund's trustee does. Moneysmart
Search for unclaimed money and lost super
It's free. Search ASIC's unclaimed money register and your state's unclaimed money register. Moneysmart
Aged care: the refundable deposit
If they lived in an aged care home and paid a refundable accommodation deposit, the provider must refund it within 14 days of being shown probate or letters of administration. My Aged Care
Veterans and NDIS
Tell DVA on 1800 838 372 if they were a veteran or war widow(er), and the NDIS on 1800 800 110 if they had a plan. DVA
The weeks after
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Register the death and order certificates
The funeral director usually does this. Order a few certificates: banks, super funds and insurers each want to see one. See your state's guide for fees.
Use the free Australian Death Notification Service
One form tells the banks, telcos and utilities you choose. deathnotification.gov.au
Redirect their mail
Executors may be able to redirect a deceased person's mail free for up to 12 months. Australia Post
Their home
If they rented, the lease rules depend on the state. In NSW, the tenancy doesn't end when a tenant dies, and the executor can give notice to end it. Tenants' Union NSW If they owned it, the executor decides whether to sell or keep it once probate is granted.
Share out the estate
The executor pays debts and tax first, then follows the will. Getting legal advice is worth it if the family disagrees.
Support for you
- Lifeline 13 11 14, any time.
- Griefline 1300 845 745.
- Services Australia social workers: call your usual Centrelink line and ask for one. Services Australia
One link for the family
Siblings, cousins and old friends will all want the details. A free page holds the service, livestream, RSVPs and a meal roster, texted in one link.
Make a free page